Privacy Policy

1. Information We Collect

When you use ZealDomains, we may collect the following information:

• Contact information: name, email address, and phone number when you make an offer, submit an inquiry, or complete a purchase.
• Transaction data: payment method, transaction amounts, and billing details processed through our payment partners (Stripe and Escrow.com).
• Usage data: IP address, browser type, referring URL, pages visited, and timestamps collected automatically when you browse our website.
• Device information: operating system, screen resolution, and device type.

2. How We Use Your Information

We use the information we collect to:

• Process domain purchases, leases, and offers
• Communicate with you about your transactions
• Send wire transfer instructions and order confirmations
• Respond to inquiries and provide customer support
• Analyze website traffic and usage patterns to improve our service
• Prevent fraud and protect the security of our platform

3. Payment Processing

We do not store your credit card or banking details on our servers. All payment processing is handled securely by our third-party payment partners:

• Stripe: Processes credit and debit card payments. Their privacy policy governs how they handle your payment data.
• Escrow.com: Provides secure escrow services for domain transactions. Their privacy policy applies to data processed through their platform.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (Stripe, Escrow.com) to complete transactions
• Email service providers to send transactional emails
• Law enforcement when required by law or to protect our rights

5. Cookies & Tracking

We use essential cookies required for the website to function properly, including session management and bot protection (Cloudflare Turnstile). We track page views to provide analytics to domain sellers and improve the browsing experience.

We do not use third-party advertising cookies or tracking pixels.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for accounting and legal purposes.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of non-essential communications

To exercise any of these rights, please contact us at the email address below.

8. Security

We implement appropriate technical and organizational measures to protect your personal information, including 256-bit SSL encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at support@zealdomains.com.